How do you revive a dead Fitbit?
Press and hold the button to restart your tracker:
- Charge 2—press and hold the button on your tracker for 4 seconds. When you see the Fitbit logo and the tracker vibrates, the tracker restarted.
- Charge 3 & Charge 4—press and hold the button on your tracker for 8 seconds. Release the button.
How do you reset a Fitbit that is not charging?
Restart or reset to fix Fitbit charging issues
- For Fitbit Sense, Versa 3, Versa Lite, and Fitbit Versa 2, hold the side button for 10 seconds until you see the Fitbit logo on the screen.
- For the original Versa, press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen.
How long does a Fitbit Surge battery last?
The Surge previously lasted only 5 hours with an active GPS signal and heart-rate sensor enabled. The update doubles battery life to 10 hours, which is comparable to the Garmin Forerunner 225.
Do Fitbit batteries wear out?
Battery life is the amount of time your Fitbit device runs after it’s charged to 100%. To maximize battery life, turn off or reduce your use of certain features. We’re aware of a battery drain issue affecting some Charge 5 devices in which the built-in GPS chip may remain active after ending a GPS-enabled exercise.
Why can’t I get my Fitbit to charge?
The USB port or outlet is faulty. Try a different USB port or a UL-certified wall charger. The device isn’t connected securely to the charging cable, or you’re using a charging cable that came with a difference device or from another retailer.
Why has my Fitbit suddenly stopped working?
If it’s still not working, try restarting your mobile device. If you’re trying to sync your Fitbit with your mobile device, try removing the Bluetooth connection from your mobile device. To do this, navigate to Bluetooth in your mobile device’s settings menu, find your Fitbit device, then choose Forget.
Can you get a new battery for a Fitbit Surge?
Super excited to find this available, I’d purchased this to replace my existing Fitbit Surge battery that was averaging only a couple of days vs. the previous 5-days I’d enjoyed. This kit was really nice, including tools to detach the band and open the watch. One tool broke, but I was able to work around this.
What happens when Fitbit won’t charge?
If your battery stopped charging, try the solutions below. The pins on the device or charging cable are dirty. Dust and debris can accumulate over time. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device?
How do you charge a dead Fitbit?
Learn more
- Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger.
- Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
Why is my Fitbit Surge not holding a charge?
Clean the charging contacts on the back of your Surge. These contacts can become obstructed by microscopic dirt or debris that prevents them from making a good connection to the charger.
Why is my Fitbit not turning on or charging?
Confirm that you removed the plastic protective cover from the back of the device. You haven’t used the device for several months, and it won’t turn on. Leave your device plugged in to the charging cable for at least 30 minutes. If you still have trouble, contact Customer Support.