How do I get support for my Kindle?
For Kindle technical questions, please contact Amazon Customer Service at 1-866-749-7771. You can also contact Amazon Customer Service by clicking here.
How do I setup my Amazon Kindle?
Set Up Kindle: Register Your Kindle With an Amazon Account
- Turn On Your Kindle and Select Your Language.
- Select Your Region.
- Wait for the Kindle to Restart.
- Connect to a WiFi Network.
- Log in to Your Amazon Account.
- Confirm Your Account.
- Download the Kindle App.
- Wait for the Kindle to Finish Setting Up.
Why can’t I connect my Kindle to Amazon?
Having problems registering your Kindle to your Amazon account? Incorrect device time, outdated software, or incorrect passwords are often the cause. Confirm that your device displays the correct time at the top of the screen.
What do you do if your Kindle won’t connect to Wi-Fi?
Make sure that Airplane mode is off. Confirm that your device has the latest software version available. Restart your Kindle and any network devices like modems or routers. Attempt to connect your Kindle to Wi-Fi again or add a network manually.
How do you restart a Kindle?
Restart your Kindle to resolve intermittent issues such as a frozen screen or slow performance. Press and hold the power button until either a power dialog box appears or the screen goes blank. Continue holding the power button for 40 seconds, then release.
How do I register a new device to my Amazon account?
Open the Amazon Prime Video app or download it from your living room device’s app store. Register your device by selecting “sign in and start watching” to enter your account information directly on your device or choose “register on the Amazon website” to get a 5–6 character code to enter in your account.
Is my Kindle too old to sync?
All other, younger Kindle models remain in the clear, because if nothing else they have Wi-Fi connectivity. “Kindle devices launched between 2010 and 2016 will continue to be able to connect to the internet and Kindle Store using Wi-Fi only,” Amazon continued.
Why is my Amazon tablet not connecting to Wi-Fi?
Check that your wireless router is set to use a Wi-Fi channel from 1 to 11. Refer to your Internet service provider, if they provided your wireless router, or the router manufacturer, for additional help. Restart your router and modem. Unplug your modem and router, wait a full 30 seconds, and then plug the modem in.
Why is my Kindle Fire frozen?
Restart your device to fix a frozen or looping screen during startup. Before restarting, charge your device for at least 30 minutes with an Amazon-branded power adapter. Hold the power button down for 40 seconds or until your device shuts off.
How many devices can I have on my Kindle account?
How many Kindles can I use to access titles in my library? Most books you purchase from the Kindle store may be simultaneously accessed for your personal use on up to six Kindles or Kindle-compatible devices (such as Kindle for PC or Kindle for iPhone) registered to your Amazon.com account.
Can you have multiple Kindles on one Amazon account?
You can add multiple Kindles to your account. Having two or more Kindles registered to the same account is useful if you and other family members have the same tastes in books. If you buy a book on one Kindle, you can read it on another Kindle at the same time without having to buy it again.
How do you update an old Kindle?
On your Kindle home screen, tap the Menu icon, and then tap Settings. Tap the Menu icon again, and then tap Update Your Kindle. Tap OK to perform the update.