Discover the world with our lifehacks

Does Forever 21 have good customer service?

Does Forever 21 have good customer service?

Overview. Forever21 has a consumer rating of 2.32 stars from 963 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Forever21 most frequently mention customer service, store credit and return policy problems.

How long does Forever 21 take to refund?

How Long Does It Take Forever 21 To Refund Money? Forever 21 will issue your refund to the original form of payment, and it will take between two and three weeks from the return date for the money to turn up on your bank account and one or two billing cycles for the credit to show up on your statement.

How long does it take for a Forever 21 package to arrive?

Estimated shipping time is 2-7 business days. Standard shipping is available for select countries. Estimated shipping time is 4-10 business days.

Does Forever 21 send confirmation emails?

If you didn’t receive a confirmation, please contact us at Once your order ships, you will receive a shipping confirmation email with tracking info.

Does Forever 21 have live chat?

Online ChatForever 21 / Customer service chat

How do I make a complaint about Forever 21?

U.S. and Canadian shoppers can call Forever 21 customer service at toll free ‚Äč1-888-494-3837. International customers should dial 1-213-741-8257.

Is Forever 21 online return free?

Although Forever 21 gives you a prepaid shipping label, the cost of the return shipping will be deducted from your refund. Your refund amount will not include the original cost to ship the item to you either. Pack up the item and send it back using the label provided.

Can clothes be returned without tags?

When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.

How long does Forever 21 take to ship during coronavirus?

Due to Covid-19, many of our shipping carriers are experiencing delays in delivering orders….SHIPPING INFORMATION.

Order Amount Standard shipping & handling (5-9 business days, up to 18 business days for APO/FPO addresses)
$200.01+ $20.90

Can you cancel Forever 21 order?

If you need to cancel your order, go through the Forever21 website and cancel through them. You most certainly can cancel your order as long as you just recently have placed it and it has not began processing or has been shipped yet. All you need to do is call their Customer Service Line at 1-888-494-3827.

How do you cancel an order on Forever 21?

Where do I send my Forever 21 return?

Attach the pre-printed return label to the outside of your package and drop off at your nearest FedEx location or Post Office. Please note that although the return Forever 21 return policy states that this is a pre-paid label, the shipping cost will be deducted from your refund.

Can I return something if I ripped the tag off?

Yes, you can return clothes without tags to certain clothing retailers. However, there are some stipulations and restrictions here that need to be understood. For the most part, it is a good idea to keep tags on until you are sure that you want to keep a piece of clothing.

How do I return an online order from Forever 21?

Please return items and place a new order. Refunds or Exchanges are allowed within 30 days from the date of purchase or from the date the item was shipped if the purchase was made online. All In-store purchase returns must have the original receipt. Must present the Invoice Order for All online purchase Returns.